Accenture and Fjord 2014 reports

Accenture Technology Vision 2014: From Digitally Disrupted to Digital Disrupters

The 2014 Accenture Technology Vision report is online and can be downloaded as a PDF file.
The report title is crystal clear: "Every Business is a Digital Business: From Digitally Disrupted to Digital Disrupters".

Accenture describes then six major trends and provide hints on what to do in the next 100 days.

Accenture Technology Vision 2014 Main Trends

Fjord report: Trends impacting service design in 2014

Created by Fjord and Accenture Interactive this report focus on (service) design and innovation. For them, in 2014 (see slides):

• Old businesses will become new. Traditionally non-digital businesses will have to reinvent themselves to consider the role of digital services in their organizations. As people embrace more digital lifestyles,
  every business must become a digital business.
• Welcome to the age of Living Services.With more things becoming connected, the living services wave will radically shape people’s lives and expectations.
• Change will beget change. Digital innovation does not happen on its own or without consequences. 

"Our hope is that our 2014 Trends will motivate, inspire, and provide actionable insights to move businesses

and society forward. Design at the Heart." The major trends are show below.